Pickup Information
Pickup is available for customers transporting their own appliances. To maintain warranty coverage and ensure safe loading, the following guidelines must be followed.
Pickup Hours
11:00 AM – 6:00 PM
Verification Required
The person picking up must present the order confirmation and a valid ID.
Important: Upright Transport Only
Refrigerators must leave the warehouse standing upright. Transporting one on its side can damage the sealed system and will void the 90-Day Plug Protection Warranty.
Door & Component Security
Customers must ensure all components are secured before leaving:
- Doors
- Drawers
- Racks
- Shelves
Appliances must be strapped in. Straps are available for $20 and are not included in your purchase.